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In some unique circumstances, the data on the hard drives may become inaccessible to the user when the host system is powered on.”Seagate said that the “new firmware upgrade corrects compatibility issues that occurred with the firmware download provided on our support website on Jan. We regret any inconvenience that the firmware issues have caused our customers.”While suddenly bricked drives would be enough to send even the most stoic computer into tears, there’s no need to cry as Seagate assures that “the data still resides on the drive and there is no data loss associated with this issue.”If you have a Barracuda 7200.11, ES.2 SATA or Diamond Max 22 drive, hit this support page to identify if you have an affected drive (though you may already know all too well if that’s the case) and for links to the appropriate firmware update.We hope it’ll be smooth sailing from here on out, but Seagate is does add to its message, “In the unlikely event your drive is affected and you cannot access your data, the data still resides on the drive and there is no data loss associated with this issue.Most routers have a built-in update checker, which may or may not perform the entire process automatically.If you're using an Apple Air Port router, you can use the Air Port Utility program to check for updates.
Without backups on a different system (preferably placed at another site), you will eventually lose data!Last week, Seagate released a preventative firmware update for Barracuda 7200.11 drives affected by a faulty firmware which caused the drive to lock up and fail to be detected by the BIOS.But instead of making the drives more hardy, the firmware turned the fancy drives into magnetic bricks.Firmware is held in non-volatile memory devices such as ROM, EPROM, or flash memory.Changing the firmware of a device was rarely or never done during its lifetime in the past but is nowadays a common procedure; some firmware memory devices are permanently installed and cannot be changed after manufacture.
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Seagate is working with customers to expedite a remedy.”For those of you who had problems, did the new update bring your drives back to life? How did you recover data from a barely working drive?